Contact Us

Transit Authority of River City
1000 W. Broadway
Louisville, KY 40203
(502) 585-1234
TTY: (502) 213-3240
info@ridetarc.org

Hours of operation:
Monday through Friday, 8:00 a.m. to 4:30 p.m.

Call Center hours of operation:

Monday – Friday: 6 a.m. – 8 p.m.
Saturday: 7 a.m. – 5:30 p.m.
Sunday: closed

At TARC, we want to hear from our customers. Your feedback helps us address issues and improve our services. Please fill out the appropriate form below and let us know what is on your mind.

Bus Route Feedback Form

Bus Route Feedback

Your Information

Name(Required)
Email(Required)
Address
Elert Email Signup

Incident Details

Your relationship to the incident you are reporting.
Please select one.

MM slash DD slash YYYY
Incident Time
:
Service Problem(Required)
Driver Problem(Required)
Vehicle Problem(Required)
Safety Concern(Required)
Bus Stop(Required)

Route Details

Untitled
This field is for validation purposes and should be left unchanged.

TARC3 Paratransit Feedback Form

Paratransit Route Feedback

Your Information

Name(Required)
Email(Required)
Address
Elert Email Signup

Incident / Feedback Details

Type of Report(Required)
Your relationship to the incident you are reporting.
Please select one.

Prover of Service(Required)
Check all that apply.
Scheduled Pickup Time
:
Actual Pickup Time
:
Reservation Issue(Required)
Service Problem(Required)
Vehicle Problem(Required)
Driver Problem(Required)
Safety Concern(Required)
MM slash DD slash YYYY
Incident Time
:
This field is for validation purposes and should be left unchanged.

Outreach Request

For more information on outreach regulations/requirements

OUTREACH GUIDELINES

Didn’t see the form you need above? Check out other contact forms below.

Public Meetings
Ethics Tip Line
Title VI Civil Rights
Reasonable Accommodation
Elerts


To submit an Open Records Request please complete the below form.

download this documentOpen Records Request Policy & Procedure