News

How to subscribe for new #RiderAlerts system

March 13, 2025

How to subscribe for new #RiderAlerts system

The TARC customer experience is about to get a lot better with the installation of a completely updated digital communications system on all TARC buses and improved real-time bus tracking. See below for information on receiving notifications for your stop, creating an account, and subscribing to the alerts you need for the routes you travel. For more information on this update, click here: https://bit.ly/TARCDCSU

Please note, an account is needed to receive recurring #RiderAlerts.
For best results, we suggest you set your “notify me” time to at least 30 minutes before your departure time.

On a Desktop or Laptop
Creating an account: (from the ridetarc.org homepage, or click here to begin)

  1. Click Log In Here GO to begin the registration process.
  2. Enter your email address, create a password, and click Register.
  3. Check your email for a verification code and follow the instructions to verify your account.
  4. Click the Profile icon, enter the verification code, and click Verify Code.
  5. Navigate to the Profile section and provide your first name, last name, email address, and phone number.
  6. Select your preferred notification method (email is the only option at this stage).
  7. If you wish to receive text message alerts, revisit the Profile section and ensure your phone number is saved.
  8. Click Phone Verification Required for Text Messages.
  9. Enter your phone number again and check the I Accept the Terms box.
  10. Click Send Access Code, enter the code received, and click Verify Access Code.

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Setting Up Alerts (My Subscriptions)
Subscribing to #RiderAlerts: (from the ridetarc.org homepage, or click here to begin)

  1. Click the Profile icon and select the My Subscriptions tab.
  2. Choose your route and click the plus (+) sign.
  3. Select Subscribe to Route Message.
  4. Choose your direction (Eastbound or Westbound, Northbound or Southbound).
  5. Use the Stop drop-down menu to locate your departure stop.
  6. Specify your departure time within a 1-hour window.
  7. Select how many minutes before departure you would like to receive a notification.
  8. Choose your notification frequency.
  9. Select the days on which you would like to receive notifications.
  10. Click Save Changes to confirm your settings.

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On a Mobile Device
One-time notifications only (from the ridetarc.org homepage, or click here to begin)

Please note: Mobile alerts are for one-time notifications only. To set up recurring alerts, a profile must be created on the desktop site, and a subscription must be established.

  1. Open the menu bar and select Set Alert.
  2. Choose your route from the Route drop-down menu.
  3. Select your direction (Eastbound or Westbound).
  4. Use the Stop drop-down menu to locate your departure stop.
  5. Select your estimated departure time within a 1-hour window.
  6. Specify how many minutes before departure you wish to receive a notification.
  7. Enter your email address.
    1. Please note: Text message alerts are not available on the mobile site.