#Rideralert: TARC Service Update for Monday, January 6 and Tuesday, January 7

January 5, 2025

1/06/2025

ATTENTION: Winter Weather Alert

Update for Tuesday, January 7 service: TARC is focused on returning to normal service as soon as possible. For Tuesday morning, with anticipated reduced staffing levels and some remaining hazardous road conditions, TARC’s first focus will be to ensure service on core routes and then continue to add service as it is feasible. Several TARC routes will not be in service on Tuesday. 

TARC’s first priority will be to ensure service on six major routes (the #4 Fourth Street, #10 Dixie Rapid, #15 Market Street, #21 Chestnut Street, #23 Broadway, and #28 Preston Highway) that carry large numbers of TARC passengers, serve major employers, and operate on corridors that are more likely to be clear. TARC will work to bring other routes up to full service as much as possible during the morning, but riders on other routes should expect major delays at least during the AM peak hours.

There will be no service on Tuesday on the following TARC routes: #2 Second Street, #12 Twelfth Street, #22 Twenty-Second Street, #27 Hill Street, #43 Portland-Poplar Level Road, #52 Medical Center Circulator and scheduled shopper service.

Route #71 Jeffersonville-Louisville-New Albany will resume service at 9:30 a.m. and Route #72 Clarksville will resume service at Noon on Tuesday, January 7. Riders should expect delays on these routes.

TARC3 (TARC’s ADA paratransit service) is still having difficulty accessing many side streets. TARC3 customers are encouraged to delay any TARC3 trips unless they are absolutely necessary, delays should be expected. TARC3 customers can call the Reservations Line at 502.560.0333 to reschedule their trips.

Update (Monday, January 6, 11:30 a.m.): TARC fixed route bus service is now operating but will continue to be limited due to difficult street conditions. Customers should expect delays as TARC works to safely provide service today. TARC winter weather detours are still in place and service within Indiana remains suspended at this time. Routes #2, #12, #22, and #52 will not be in service today.

TARC’s customer care line (502-585-1234) will be up and running until 8 p.m. today.

To view details for routes that go on detour, and winter weather information, click here: bit.ly/TARCWWdet

Riders on fixed route buses can receive the most up-to-date information by calling our Customer Care Line Monday through Saturday at (502) 585-1234, subscribing to text or email notifications, or following TARC on Facebook or X.

For passengers who use TARC3 paratransit service, please book extra travel time, especially if you have an appointment. Call your destination to verify they are open and appointments are on time. Please cancel unwanted trips as soon as you decide not to travel. That helps TARC3 schedule vehicles effectively.

During inclement weather, TARC works to keep as much service on the road as possible while also ensuring the safety of our passengers and employees on the roads. We implement winter weather detours when snow and ice can cause travel hazards. The decision to activate winter weather detours or reduce service could be made at any time.

When temperatures drop to 35 degrees or lower in the winter (with or without wind chill), and the Louisville Coalition for the Homeless and the Homeless Coalition of Southern Indiana activate Operation White Flag, TARC waves fare for those individuals who need transportation to one of the participating shelters. The passenger should alert the driver when boarding and can ride to the stop nearest a participating shelter.